Return & Exchange – De store

Call Us: +92 3041116284

From 9:00 AM to 6:00 PM (Mon-Sat) available

Return and Exchange Policy is giving the facility of return service in case of receiving the defective product or not following our customer's specifications. If the customer is not satisfied with what he or she ordered and what is received than the customer has a right to return it easily within the provided time limit and

  • You can request an exchange by contacting us on Or +92 3041116284 along with the form that we hand over to you. Products can also be exchanged' within 07 days from the date of purchase. Please note that the product must be unused and not unpacked.

  • If the price of any item purchased by you is reduced by us because of a Sale Promotion, then the exchange will be done at the marked down new price.

  • Products purchased on sale or during promotions cannot be 'exchanged returned or refunded.

  • Misused items will not be eligible for exchange.

  • The customer will bear the cost of sending the package back to Craftiideas.

In the case of 'exchange a product has to be:

  • In the same condition as it was dispatched
  • Returned with the original packing
  • Should not be further damaged
  • Back the items with all the contents that were ship from us.


  • All accessories are final sale, returns & exchanges are NOT possible on any accessory.
  • If the product is not complete or if even a single item is missing.
  • If the product is customized according to size, style, and fabric.
  • If the product gets stained and got damaged even a bit.
  • The discounted sale merchandise cannot be returned.

  • We try to process all returns with 5-7 working days of receipt.
  • During busy duration please allow us up to 14 working days for your return to be prepared.

  • We have done our best to display as exactly as possible the colors of the products shown on the Site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

  • Prices and the availability of items are subject to change without notice. Any reference to "Their Price" used on this Site is the Producer's suggested retail prices and may not be suggestive of the actual selling prices in your city.

  • Pricing 
  • All prices are listed in Pakistani Rupees and are inclusive of GST, and are listed on the site by the manufacturers Or by our employes Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. If an item is mispriced, we try to fix the problem as soon as possible otherwise, we contact you for instructions or cancel your order and notify you of such cancellation.

  • NOTE
  • No exchange or refund on any customized items.

  • Taxes: 
  • You shall be answerable for payment of all fees/costs/charges link with the purchase of merchandise from our site and you agree to bear any applicable taxes as per prevailing law.